Run State Website Support
With Run State, our expert team is on hand to help keep your website running smoothly. We tackle tasks based on your priorities and can respond quickly to help resolve any urgent needs that come up.
- Access to the development team you need
- Clear and consistent communication
- Peace of mind that comes with reliable support
Our Platform Expertise
We’ll keep your site up to date with upgrades and patches, make quick fixes, and help you make progress toward your goals with new features.
Adobe Commerce (Magento)
Get access to developers with extensive experience developing and supporting ecommerce websites on the highly customizable Magento 2 platform.
With a robust content management system like Drupal, Bear Group offers the support you need to keep this framework working seamlessly for your business.
Count on the expert support you need to adapt your Shopify website to support your growing ecommerce business and exceed customer expectations.
Flexible Monthly Support Tiers
We offer four monthly support tiers depending on the level of support you need for your website. Contact us to learn more about each tier and to get a quote.
- Standard (20 hours): Sized to the needs of small business owners and nonprofits, the Standard tier meets the needs of single-domain websites with minimal complexity.
- Preferred (40 hours): The Preferred tier is ideal for medium-sized businesses with multiple (2-3) platforms/domains, custom extensions, API integrations, transactions, and extensive content marketing.
- Premium (60 hours): Our Premium tier is designed to support ecommerce and enterprise clients with multiple (4+) storefronts/domains, a high volume of transactions, multiple custom extensions, subscriptions, PWAs, and other complexities.
- Custom (80+ hours)
I've worked with a lot of vendors and this is, by far, my best vendor experience.Erin, Classmates (PeopleConnect)
Responsive Team of Experts
Our expert development team will help tackle your website maintenance priorities and respond quickly to help resolve any urgent website issues that come up.
- Urgent support for critical issues
- Minor to critical bug fixes
- New small features & improvements
- Site theme updates
- Minor version platform updates & security patches
- Web operations updates
- Website QA & testing
Featured Case Studies
Dawn House (Ergomotion)
- Shopify Plus new site build with custom theme
- Shopping solution for bundling products
- Customized cart and checkout experience
Moroso Performance Parts
- ERP integrated with Adobe Commerce (Magento)
- Elevated front-end theme
- Improved performance and navigation
- Highly customized Drupal 9 website
- Multiple complex integrations
- Custom-developed features for improved user experience and performance
Get Started with Run State in Three Easy Steps
Request a Free Call: The first step in working with Bear Group is to request a free introductory call. Our VP of Operations, Travis Caldwell, will reach out to you to set up a 30-minute meeting.
Introductory Call: During our introductory call we listen to the challenges you are facing with your website and discuss how we can help.
Onboard: After you’ve decided that Bear Group is the right partner to support your website, we’ll connect you with one of our skilled Run State technical project managers and kick things off with an audit of your site.