Services

Meet the Moment and Shape What Comes Next

Some engagements begin with bold questions and new possibilities. Others focus on hands-on execution that turns ideas into action. Many grow into trusted, long-term partnerships that evolve alongside the work itself.
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Pathways

Incubators for insight, ideas, and direction. We help you uncover new knowledge, get close to your customers, and craft sharp, innovative strategies.
Featured Work
Insights
  • UXR Qualitative Research + Insights
  • Customer Journey
  • Competitive Analysis + Positioning
  • Persona Development
  • Customer + Culture Insights
Strategy
  • Brand Strategy + Positioning
  • Commerce Growth Strategy
  • Search Strategy (SEO, GEO + AEO)
  • Personalization Strategy
  • Content Strategy
  • Email Strategy
  • Subscription + Loyalty Strategy
  • Acquisition + Retention Strategy
Ideation
  • UX Prototyping
  • Art/Creative Direction
  • Creative Content Ideation
  • Design Direction + Concepting
  • Visual/Verbal Design
  • Companion Commerce
✨

Projects

Our core executional services: Shopify design, platform migrations, and scoped implementation tasks that bring your ideas to life.
Featured Work
Design
  • Information Architecture
  • Visual/UI Design
  • Content Creation
  • UX Design
  • Brand Identity
Produce
  • Photography
  • Video Content Production
Develop
  • Commerce Website (Shopify Plus)
  • Headless Commerce + PWA
  • Marketing Website (CMS Drupal, WP)
  • Technical Architecture
  • Commerce Website (Magento)
  • Front End + Back End Development
Integrate
  • Data Migration
  • Third Party Apps: Subscription, Reviews, Email, Loyalty, CX, Personalization
  • Middleware
  • CMS/Content Management Systems
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Programs

Long term optimization. We stay close, supporting your brand with incremental improvements and strategic guidance over time. Think of us as your digital partners.
Featured Work
Optimize
  • Strategic Roadmaps
  • Content Optimization
  • GEO/AEO Optimization
  • Conversion Rate Optimization (CRO)
  • UX Optimization
  • Site Performance
Grow
  • Retention Marketing
  • Subscription Optimization
  • Email + Lifecycle Programs
Test + Learn
  • A/B Testing
  • Data, Analytics, Insights + Reporting
  • Qualitative UX Testing
  • Celebrate the Wins!

Insights

Agency vs. In-House: When Should You Hire for UX?

Read the full article
our secret sauce

We Seek Insights, Not Assumptions

Bear Group is where ideas stop living in a document and become an experience your customers actually feel.
Discover

Research

Establish inputs and identify core storytelling and business problems to solve.

Define

Strategy

Solve the established business and customer problem and predetermined outcomes through direction,  rooted strategy/insights.

Ideate

Concept + Content

Concept the core idea to drive the design and content for evolving brand and product storytelling.

build

Design + Develop

Based on strategy direction, extend + execute to meet channel, medium, and platform development needs.

roll-out

Deploy

Launch established solutions into required channels with established tracking, metrics, and KPIs.

roadmap

Learn + Optimize

Holistic evaluation of blended data points to learn and improve.