SAP is a multi-tiered ERP system most often utilized by enterprise-level businesses. SAP is built for customization and has a wide suite of offerings, providing businesses with the tools to manage all aspects of business production, accounting, and transactions. For businesses that manage an enterprise system capable of millions of SKU’s, SAP is equally capable of processing and organizing them.
There are several paths for communication into SAP. These can be over an API, using an XML file shared between systems, or creating a middleware application to pre-process data. In our latest SAP integration, we chose the middleware option to pre-process data for consumption by SAP. By using this middleware, we can integrate SAP with other software, including eCommerce website platforms and CRM systems (or other marketing or operations management software).
We have successfully integrated SAP with Magento® for two clients in the past. In both cases, the clients already were heavily invested and using SAP and needed an updated website without disrupting the ERP system that managed their operations. To accommodate this, we built their new eCommerce websites with updated Magento platforms and then integrated their SAP ERP through a middleware connection point. Any customer orders submitted through the client-facing Magento website would then be processed and submitted to SAP, and order confirmations sent after fulfillment with an order status update.